SHIPPING + RETURNS
What is your shipping policy?
We offer FREE ground shipping on all U.S. orders. Standard delivery is about 3-5 business days. Express 2-Day shipping is also available for $9.90. Most orders are shipped within 24-48 hours of the purchase date. Once your oder is shipped, you will receive a confirmation email with a tracking link.
Do you ship Internationally?
We ship worldwide via DHL. Standard delivery is about 4-7 business days but varies by country. International buyers are responsible for any applicable duties and taxes imposed by your country's customs. Depending on your country, you may have the option to pay for duties and VAT at checkout, in which case your oder will be shipped DELIVERED DUTIES PAID (DDP).
What is your return policy?
We offer FREE returns for exchanges or store credit on all eligible orders when claimed within 30 days of your order being delivered.
Returned merchandise must meet the below requirements in order to be accepted for a refund: All items must be in original condition with original tags attached. All merchandise - including iiiconic clothing.
Certain items such as jewelry, watches, sunglasses and ready-to-wear are shipped with a return tag attached. Returns on these specific items will only be honored if the label remains intact.
Unfortunately, we are unable to offer free return shipping labels for international returns. If you are sending back a return from outside the U.S., please use your preferred courier service and send your return to:
iiiCONIC, ATTN: Returns,
102 s kenmore, 6, Los Angeles CA 90004, United States
Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
How soon will I get my refund?
Once your return is delivered and inspected, we will process your refund back to the original payment method. Depending on your bank, refunds will generally post to your account within 2-3 business days.
Who do I contact if I have questions about a return or exchange?
You an email email@example.com.